tag:blogger.com,1999:blog-3174693186182394364.post7406871547408344818..comments2018-07-09T02:16:05.442-07:00Comments on All About Photography Website Design: ITDR ReviewElzahttp://www.blogger.com/profile/10971645119968444292noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-3174693186182394364.post-84017179461297011692010-09-02T06:42:01.857-07:002010-09-02T06:42:01.857-07:00IntoTheDarkRoom's customer service is horrible...IntoTheDarkRoom's customer service is horrible at best. There is a reason they do not offer a trial or demo, buyer beware. <br />Good luck with the weak instructions. They may or may not read your emails. <br />Waste of time and money, not to mention the frustration in dealing with IntoTheDarkRoom.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3174693186182394364.post-44593768139102633192010-05-29T00:04:54.386-07:002010-05-29T00:04:54.386-07:00I have a client who wanted to use one of their old...I have a client who wanted to use one of their older slideshow. They don't have a very good support system in their products. They insist that i needed to change hosting for their products even though my host met all their basic requirements. They could not explain why i needed to change hosts. After the labourious effort of changing the host which took days of going back and forth, i found out that it was all unnecessary, since they have suddenly let go of their restrictions. It wasted alot of time and money.<br /><br />The lady that answers their phone for support isn't very helpful. She doesn't sound very technical, and doesn't go the extra mile to explain.<br /><br />Now they have new products on their site that says it will be ready for 2010... Its not ready yet. 2010 is a vague timeline. Their website is all slick, but bare in content.Unknownhttps://www.blogger.com/profile/14038278642138740193noreply@blogger.com